Terms & Conditions

These Terms & Conditions apply to all repair and service bookings made with Repair My Appliances through this website, by phone or on WhatsApp. By booking a service, you agree to these terms.

1. Our services

We provide doorstep repair, installation and maintenance for washing machines and refrigerators in Bangalore. We are an independent service provider and are not an authorised service centre of any appliance brand. Brand names on this website are used only to describe the appliances we work on.

2. Booking a visit

• A booking is confirmed only after our team calls or messages you with the visit time.
• Please share the correct name, mobile number, address and a short description of the problem.
• Visit times are given as a time slot and may change because of traffic or earlier jobs. We will inform you of any delay.

3. Visit and inspection charges

A visit / inspection charge may apply. The amount will be told to you when your booking is confirmed. If you go ahead with the repair, the visit charge may be adjusted in the final bill as informed by our team.

4. Repair estimate and approval

• After checking the appliance, our technician will explain the fault and give you the repair cost.
• No repair work will start without your approval.
• Sometimes another fault is found only after the first repair is done. In that case, we will inform you and take your approval again before doing any extra work.

5. Spare parts

• Parts are replaced only when needed. Replaced parts will be shown to you.
• Some parts may need to be ordered. We will tell you the expected time before ordering.
• Prices of spare parts can change depending on availability and the model of your appliance.

6. Payment

Payment is due once the work is completed and checked in front of you. You will receive a bill for the work done. We accept payment methods as informed by our team at the time of service.

7. Warranty

Warranty on service and spare parts, if any, will be as written on your bill / job card. Warranty does not cover damage caused by voltage fluctuation, water, pests, physical damage, misuse, or repair by anyone else after our service.

8. Cancellation

You can cancel or change your booking by calling or messaging us before the technician leaves for your location. If the technician has already reached and you cancel, the visit charge may apply.

9. Customer responsibilities

• Please make sure an adult is present at the time of the visit.
• Give safe access to the appliance, with power and water connections available.
• Please remove clothes or food items from the appliance before the visit, where possible.

10. Limitation of liability

We take care while working on your appliance. However, we are not responsible for faults that already existed, for wear and tear of old appliances, or for any loss of food, clothes or other items due to the appliance breakdown. Our liability, if any, is limited to the amount paid for the specific repair.

11. Website information

We try to keep the information on this website correct and up to date. Service details may change without notice. Photos on the website are for illustration only.

12. Governing law

These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts in Bangalore, Karnataka.

13. Contact us

• Repair My Appliances
• Email: repairmyappliance4@gmail.com
• Phone: +91 83830 51919
• Address: Lucknow Office: Gomti Nagar Extension, Near HP Petrol Pump, Lucknow, Uttar Pradesh | Delhi Office: 118/20, First Floor, Niranjan Complex, Vishwas Chowk, Sector 3, Rohini, Delhi - 110085. Other Branches Kanpur | Delhi | Noida | Greater Noida | Faridabad | Gurgaon | Chandigarh